Privacy Policy

1. Introduction

UniversalInfoPortal ("we," "us," or "our") prioritizes your privacy. This document delineates the methods we employ to collect, handle, divulge, and secure your data when you engage with our website universalinfoportal.xyz or utilize our yacht rental services.

Your use of our offerings signifies your agreement to the data handling protocols prescribed in this document. Our practices adhere to the privacy laws in force, such as the Personal Information Protection and Electronic Documents Act (PIPEDA) among other pertinent privacy statutes in Canada.

2. Information We Collect

2.1 Personal Information

We acquire personal data that you consciously submit to us during activities like:

• Reserving a yacht charter
• Communicating with us via our website or telephone
• Signing up for our newsletter
• Completing forms on our website
• Taking part in surveys or promotional events

Such information may encompass:

• Identification and contact details (such as email, phone number, and address)
• Financial details for transactions (managed securely by external payment services)
• Preferences and specifications for yacht charters
• Secondary contact details
• Specific dietary needs or health-related information (if provided)

2.2 Information Collected Automatically

Each time you access our website, specific information about your device and how you interact with our site is gathered automatically:

• Details of your IP address and geographic positioning
• Type and version of your web browser
• Visited pages and the duration of your stay on our website
• Sources that directed you to our site
• Details regarding your device (model, display resolution, etc.)

2.3 Use of Cookies and Similar Technologies

Our website employs cookies and related tracking technologies to improve your browsing experience. By using these methods, we aim to:

• Store your chosen settings
• Examine how our website is utilised and its operational efficacy
• Deliver content tailored specifically to you
• Enhance the services we offer

Preferences concerning cookies can be managed via the settings in your web browser or through the consent banner for cookies on our site.

3. How We Utilize Your Data

Our use of the data we gather is aimed at these objectives:

• Service Delivery: For the provision of maritime vessel hiring services, managing bookings, and maintaining communication regarding your reservations
• Customer Support: To address queries and offer support
• Payment Processing: For the handling of payments and overseeing of billing issues
• Safety and Security: For the assurance of secure operations and the safeguarding against fraudulent activities
• Marketing: To forward marketing materials and inform you of new developments, subject to your consent
• Website Improvement: To assess user interactions and enhance the performance of our website
• Legal Compliance: To adhere to legal and regulatory requirements

4. Disclosure and Sharing of Information

Your personal details are not sold, traded, or rented to outside parties by us. Nevertheless, there are situations where we may share your details:

4.1 Service Providers

Your data could be shared with reliable external services that support us in areas such as handling payments; maintaining and hosting our website; managing email marketing activities; tracking analytics and overseeing performance; and offering customer assistance.

4.2 Legal Obligations

There may be instances where we need to disclose your data in compliance with the law or due to legal procedures, subpoena requests, in cases of emergency, or for probing possible fraudulent or illegal activities.

4.3 Business Changes

Your information might be part of an asset transfer if there is a corporate restructure, such as a merger, acquisition, or asset sale.

5. Data Security

To safeguard your personal data from unauthorized access, changes, exposure, or destruction, we put in place suitable technical and organizational measures. Such measures encompass encryption, secured servers, control of access, consistent evaluations, and training for our staff.

Nonetheless, please be aware that no method of information transmission over the web or electronic data storage is entirely secure. We cannot promise the complete security of your data.

6. Data Retention

Your personal data is kept only for the time necessary to achieve the purposes for which it was collected or as mandated by legal requirements. The typical retention periods are:

• Charter bookings: 7 years (for tax/legal reasons)
• Marketing communications: until you opt-out or request deletion
• Website analytics: 26 months
• Customer support: 3 years from the final communication

7. Your Rights and Choices

Your rights include the ability to request access, amendment, erasure (as per legal constraints), data portability, to opt out of marketing, and to manage cookies. Should you wish to exercise these rights, please get in touch with us using the contact information provided below.

8. Services Provided by Others

8.1 Analytics by Google

For analysis of our site’s traffic, we employ the services of Google Analytics. Should you wish to avoid this, there is an available Google Analytics Opt-out Browser Add-on.

8.2 Online Social Platforms

Our site may feature links that direct you to various social media sites, each with its own specific privacy policies.

8.3 Processing of Payments

Our payment operations are conducted through third-party services that comply with PCI DSS standards.

9. Movement of Data Internationally

We may transfer and process your data in countries outside of France. We ensure to implement the suitable protections as per the relevant data protection laws.

10. Privacy for Children

Individuals below the age of 13 are not the target audience for our services, and we do not intentionally gather their information. If a child has provided their information to us, we urge you to inform us immediately.

11. Changes to This Privacy Policy

Updates to this Privacy Policy may occur to better align with new data-handling practices or due to changes in the law. Any revisions will be communicated through posting the revised policy on our website, sending emails to registered users, or by displaying a notification on our website. Your continued use of our services after the revised effective date denotes agreement to the updated terms.

12. Contact Information

Should you seek clarification regarding this Privacy Policy or wish to inquire about our handling of personal data, kindly reach out to us:

13. Compliance with Google Ads User Consent Policy

In adherence to the Google Ads User Consent Policy, we ensure compliance. Changes to your preferences regarding cookies or tracking devices can be made at any time via the cookie settings option.